“Large groups of people are smarter than an elite few, no matter how brilliant-better at solving problems, fostering innovation, coming to wise decisions, even predicting the future.”
- James Surowiecki, author of “The Wisdom of Crowds”
Services
Overview | What is Crowdcast? | How it works | Platform | Deployment options | Services
Crowdcast is easy to customize and deploy, but with social software that is only part of the puzzle
To meet your business objectives you need to ensure adoption and participation. Crowdcast consultants have helped customers in industries ranging from Pharma and CPG to Gaming and Banking realize the most value out of their collective intelligence investment.
Consulting
Crowdcast consultants will be with you every step of the way. From designing solutions to meet your company’s unique needs to establishing communication strategies to maximize adoption and engagement to ongoing monitoring and evaluation.
Education
We will help you to learn how to get the most out of your collective intelligence solution. We have amassed extensive experience building compelling collaborative decision making solutions for our customers. It’s all documented in business templates and best practices. It’s all available for you to minimize your risk and maximize value.
Support
Crowdcast support provides enterprise-caliber service. We offer two service levels to accommodate your business needs.
| Service | Basic | Premier |
|---|---|---|
| Case limit | None | None |
| Response time | 2 business days | 2 hours |
| Admin community potral |  |
|
| Phone support | 9-5 PST, M-F † | 9-5 PST, M-F † |
| Assigned representative | |
† Major holidays excepted
